Privacy Policy

1. Introduction

Ferma Dimin ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website fermadimin.info or enroll in our training programs.

2. Information We Collect

2.1 Personal Information

We collect information that you voluntarily provide to us when you:

• Submit an enrollment application
• Register for an account or program
• Contact us via email or other communication channels
• Participate in surveys or provide feedback

This information may include:

• Full name and contact details (email address, mailing address)
• Educational background and work experience
• Payment and billing information
• Program preferences and career goals

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on pages
• Referring website and exit pages

3. How We Use Your Information

We use the information we collect to:

• Process your enrollment applications and manage your account
• Deliver educational services and support
• Send administrative information, updates, and notifications
• Process payments and prevent fraudulent transactions
• Improve our website, programs, and services
• Respond to your inquiries and provide customer support
• Comply with legal obligations and enforce our terms

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party companies that help us operate our business (payment processors, email service providers, hosting services)
• Partner Companies: For job placement support, we may share your resume and portfolio with hiring partners (only with your explicit consent)
• Legal Requirements: When required by law, court order, or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication requirements
• Employee training on data protection practices

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Student records are maintained for a minimum of 7 years after program completion for accreditation and regulatory purposes.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Restriction: Request restriction of processing your personal information
• Portability: Request transfer of your information to another organization
• Objection: Object to our processing of your personal information

To exercise these rights, please contact us at [email protected].

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our use of cookies, please see our Cookies Policy.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than Singapore. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Ferma Dimin Education Centre
18 Cross Street, #08-11
China Square Central
Singapore 048423
Email: [email protected]